Returns & Exchanges

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Lenkersdorfer Jewelers offers a 15 day return policy, beginning on the day of purchase, on products presented in mint condition with the original box, warranty and any spare components.

Refunds will be processed within 3-10 business days; if the refund is not reflected in your bank statement after 10 business days, please contact your bank for more information.

Refunds will be processed via the original method of payment.

Returns will not be accepted if the timepiece is not in original condition, if the manufacturer’s packaging is damaged or missing, or if the hangtags have been removed from the timepiece.

Returns must be presented in person; no returns will be accepted by mail.

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