I would consider myself an avid jewelry and watch enthusiast. Over the years I have bought a few time pieces, all from authorized dealers. For the most part, the overall experiences have been good. That is until I bought my first timepiece from Lenkersdorfer in 2012. That overall experience was extraordinary! Since that time, I have significantly expanded my collection. They have considered me part of their family and I have considered them part of mine. I know the entire Management and Sales Staff and they make me feel appreciated every time I walk in the store. I am often mistaken for an employee at the store because of how frequently I visit. Now having said that, I would be remiss if I don’t mention Ali Kaker, my personal friend, watch, and jewelry consultant. Ali continues to give me excellent service! He is very easy to work with as a result, he has been my trusted jewelry consultant for 5 years now. I am a proud customer and I absolutely will not buy another item from outside of the LENKERSDORFER Family.
I have a watch and it was expensive, it’s beautiful gold, diamonds, it doesn’t work. I’m not the kind of person that should have such a watch. I’m afraid to wear it… This type of watch is the kind you don’t have to wind or has a battery it just like runs forever. It’s perfectly made. It’s a work of art.
As soon as I walked in I was nicely greeted by Louis Ball and I proceed to explain to him my predicament. He took the time to go over my watch, how it works and what the problem may be. He told me a few things that I could do to try and get the watch started again and gave me a couple options if I could not. He said I could bring the watch in and they would try a few things and if not they would send it for repair.
I came home and tried what he suggested and lo and behold….. IT WORKED. My watch is working again. It didn’t cost me a cent. It is still working the next day. Hopefully it will continue and I might even wear it occasionally to try and keep it working.
He told me to send it out would cost at least somewhere between $500 and $600. So he saved me a lot.
I highly recommend this store if you are interested in these beautiful Swiss time pieces. I would also highly recommend Mr. Louis Ball. You won’t be disappointed.
The service here is amazing. I bought my husband a Breitling watch from this place and they were so helpful! They told him exactly how to take care of it and weren’t rude about anything. I figured since we both look like teenagers that they would ignore us for the most part but we had their attention in minutes.
Overall: If you want quality, service, and comfort… go to Lenkersdorfer at Tyson’s.
Lenkersdorfer at Tysons Corner has been my place for watches over the recent years. All staffs there are professional, courteous and knowledgeable, especially Reid Brown. He’s been a great help throughout the years in helping me finding the right watches and making objective recommendations. His advice on watches has helped me a great deal. I plan to continue coming back to Lenkersdorfer in the years to come.